Get people to buy from you again and again and AGAIN

I wish I didn’t witness it in person.

Michigan’s basketball team was playing here in Vegas this weekend.

Pops and I attended the Championship game Sunday night.


Michigan looked like a JV team.

And got manhandled, 80 – 62.

On the bright side, it was a great experience.

It was a cool atmosphere with a lounge/bar area at the top of the stairs.

From our seat to the exit door was less than a 5 minute walk.

The parking was only $15.

The walk to the car was 3 – 4 minutes.

And it got me thinking…

For us entrepreneurs, how are you providing a better experience for your customers/clients?

Are you going above & beyond (it doesn’t take much at all these days)

I love sending clients hand-written thank you cards (and my hand-writing is absolutely horrendous)

To some clients I send a couple of my favorite books with a personal message in each book.

A new idea I’m now implementing is sending a gift certificate for his wife/partner’s favorite restaurant. This way he can take her out for date night, and set a “new normal”.

Again, it doesn’t have to be complicated or complex.

Last year, I invested $5k into a mentorship, and she sent me a coffee mug, notepad and a nice, fancy pen.

Total cost was likely under $50.

The thoughtΒ counts.

I am reminded of this quote from πƒπšπ§ 𝐊𝐞𝐧𝐧𝐞𝐝𝐲;

“Most entrepreneurs try and get customers to make sales. Successful entrepreneurs try to make sales to get customers”Β