You might be surprised by the suspect.
Adam stopping by again…
It’s been a minute.
I’ve sent one email in the last 12 days.
I received an email last Thursday from Chime (my bank) about a transaction being declined at a 7/11.
The weird thing?
I was at the house.
My debit card was in my wallet.
I quickly opened my Chime app.
I saw five transactions back-to-back.
All five took place within 11 minutes of each other at a 7/11.
I called Chime and reported it.
They told me I had to wait until the charges went through.
On Saturday, I filed a claim.
Since there were five transactions, I had to file two claims.
One claim had four transactions, and the other claim had one.
On Sunday, I received two emails regarding my claims from Chime.
One email was an admission to an error, and a refund for $36.95. (the claim that had one transaction).
The other stated there was not a mistake made, and no refund would be issued. (the claim with four transaction)
All five transactions took place at a 7/11 within 11 minutes of each other. Chime admitted to one of those being an “error”, but the other four were legit charges.
Part of me feels like Bozo the Clown is running the operation over at Chime.
That or a 5-year old hopped up on Sour Path Kids.
I spoke with three people from Chime on Monday, and their decision is final.
One guy told me that if I had new evidence, I could re-open the case. And this would be a 90-day process. Hardly worth it for $450ish.
I felt like I was robbed twice!
One from some digital bandit at 7/11.
And the other, from my bank, Chime!
I WAS a happy customer for four years.
There are several lessons here.
One — don’t bank with Chime 😜
This situation sucked.
There really wasn’t much I could do about it, unfortunately.
I’m a believer in the fact that everything happens for a reason.
The reason for this?
But I get to choose the reason.
And I choose a reason that makes me a better person.
A reason that empowers me.
Life ain’t fair.
You’re gonna be handed shit sammiches.
It’s how you handle it that determines how life plays out for you.
Here’s a quote that I refer too often.
The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think, say or do. It is more important than appearance, giftedness or skill. It will make or break a company… a church… a home.
The remarkable thing is we have a choice every day regarding the attitude we embrace for that day. We cannot change our past… we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play the one string we have, and that is our attitude… I am convinced that life is 10% what happens to me and 90% how I react to it.
And so it is with you… we are in charge of our Attitudes
Attitude is the biggest cheat code in life.
Use it to your advantage.
When you’re ready, here are a few ways I can help you….